Responsible Gaming —
Your safety is our priority
gkpk believes gaming should be for enjoyment. We are committed to giving you all the tools and support you need to play safely and with awareness.
What is Responsible Gaming?
Online gaming is a form of entertainment — but like any entertainment, it is best enjoyed within limits. At gkpk, we do not see responsible gaming as just a matter of policy — it is a genuine commitment to every one of our players.
Responsible gaming means playing within your current financial means and time limits, not letting gaming outcomes take priority over the important things in life, and having the courage to ask for help when needed. If gaming stops being a source of enjoyment and starts causing anxiety, it is important to act right away.
As a safe and transparent platform, gkpk is always ready to provide you with the right information, tools, and support. Our 24/7 support team speaks Bengali and is by your side through any difficulty.
gkpk is for people aged 21 and over only.
We follow a strict age verification process to prevent minors from using the platform. Proof of age must be submitted when registering an account.
Our Protection Tools
Every gkpk account has easy access to the following tools. They help you manage your gaming habits.
Deposit Limits
Set a maximum amount for how much you deposit per day, week, or month. A limit takes effect immediately once set. Increasing a limit requires a 24-hour waiting period — which prevents impulsive decisions.
Control Financial ProtectionTime Limits & Breaks
Set a time limit for how long you play in each session. Your account will automatically pause when the set time runs out. You can also take a break at any time on your own.
Time Management Healthy HabitsTemporary Break (Cooling-off)
Suspend your account temporarily for anywhere from 1 day to 6 weeks. During this period you will not be able to log in and no deposits or bets will be possible. The break period can only be changed through support.
Break SafetySelf-Exclusion
If you feel gaming is getting out of control, use the self-exclusion option. Your account can be closed for a period of 6 months to 5 years. Making this decision is a sign of strength, not weakness.
Self-Control Long-Term ProtectionGaming History Review
View your complete deposit, withdrawal, and betting history at any time. Analyse your own gaming patterns. Transparency and self-awareness are the core foundation of responsible gaming.
Transparency Awareness24/7 Support Service
Contact us via live chat or email for any issue. Our team provides assistance in Bengali and English. Do not hesitate to reach out with any question or concern.
Support 24/7Tips for Playing Safely
Following these simple habits keeps gaming enjoyable at all times:
- Set a budget before you play and stick to it strictly. Do not place more bets to try to recover money you have lost.
- Never treat gaming as a primary source of income — it is entertainment, not an investment.
- Take regular breaks rather than playing for long stretches in a row. Making decisions with a fresh mind is always better.
- Avoid playing when you are stressed, depressed, or angry — the risk of losing control is higher in those states.
- Spend time with family and friends. Do not let gaming affect the other important things in your life.
- The minimum deposit is ৳300 — start small and avoid depositing large amounts on impulse.
- Never play with borrowed or loaned money. Only play with money whose loss would not affect your daily life.
Age Verification & Minor Protection
To create an account at gkpk you must be 21 years of age or older. We follow a strict age verification process:
No one may operate an account on your behalf. Transactions through a third party are a violation of gkpk's policy.
Self-Assessment for Problematic Gaming
Ask yourself the questions below. If you answer "Yes" to more than one, consider seeking help.
Do not delay seeking help
If you answer "Yes" to any of the questions above, contact gkpk's support team. Chat with us via live chat or email us at [email protected]. We speak Bengali and your privacy is fully protected.
Self-Exclusion — Detailed Information
Self-exclusion is a decision you make for yourself when you feel that gaming is having a negative impact on your life. It is a powerful tool that helps you take a short-term or long-term break.
To activate self-exclusion at gkpk, contact the support team. The request will take effect as soon as it is received, and during this time:
- You will not be able to log in to your account.
- No deposits or bets will be possible.
- Sending of bonuses or promotional offers will be stopped.
- Any existing balance in your account will remain safe.
- Identity verification is required to regain access once the period ends.
Minimum exclusion period
Maximum exclusion period
How to activate?
- Contact us via live chat or email us at [email protected].
- Request "Self-Exclusion" and specify your preferred duration.
- After identity verification, the service will be activated immediately.
Reach Out for Help
If you have any concerns about gaming, do not try to face them alone. gkpk's support team is always by your side.
Live Chat
Our team is available 7 days a week, 24 hours a day. Chat in Bengali and get help quickly. Reach out in any situation.
Email Support
Send any responsible gaming request or concern by email. All information is handled with strict confidentiality.
Play safe, stay happy
Responsible gaming at gkpk is not just a policy — it is our culture. Explore our games and check our FAQ for any questions.
Responsible Gaming FAQ
Answers to the most common questions are below.